TRAINING
Learn simple,
effective techniques directly from the designers
We can design a complete training program that
meets the needs of your sales staff, technical staff, and the
end-user. Training courses are modular and each course is customized to suit
the specific requirements of those attending. Courses are offered on an
"as needed" basis and usually take place at Walker Technologies training facilities/office.
Courses are available for those involved with the sales, operation and installation of
Walker control systems. The following certification courses are currently
offered:
Sales Training
This course, intended for sales people, provides the
technical knowledge needed to successfully bid a project. Topics discussed
include competitive advantages, sales demonstrations, and quoting. Participants
will also be given an overview of system design (including existing systems integration).
Introductory Technician Course
This is designed for the technician or engineer who has
no previous Walker experience. This course covers installation, setup and
programming of a new Walker system. Basic techniques for handling and
installing sensitive electronic equipment and proper data highway installation, grounding
and shielding techniques is covered.
Advanced Technician Course
A course designed for system engineers and technicians
to upgrade their understanding of Walker controls to include full product functionality.
Diagnostics Course
This high level technical course is aimed at those
individuals responsible for system maintenance and troubleshooting. A
comprehensive examination of noise reduction methods and common installation deficiencies
are discussed.
Customer Course
This course is not designed for those
who will be responsible for high level debugging or programming, but rather for system
users and software operators.
Training courses can be customized to suit the needs of individuals, companies or
end-users. We are able to offer courses according to your schedule on location.
Each of the standard courses outlined above
include a certificate for the participants. The Walker Training Certification
process is a useful tool in assessing an individual's capability to perform the various
tasks associated with installation, programming and troubleshooting. We believe
that this certification process will streamline technical support efforts by providing a
means to establish the level of expertise a technician has when he or she has contacted us
for assistance. Those who have taken our training course (s) are well prepared to
take full advantage of the advanced features of Walker controls.
If you would like to participate in one of the standard course offerings detailed here, or
if you have a specific training requirement that is not met by these programs, please
contact us by phone at (250) 334-0447.